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✦ Password and access troubleshooting

Forgot a password? Check your recovery options

A wallet unlock password is not the same as a private key. Review your backup status before attempting recovery, avoid untrusted recovery tools and never share your phrase with supposed support agents.

PRACTICAL CHECKLIST

Four checkpoints to guide each decision

01

Separate password from keys

Separate password from keys is a checkpoint, not an automatic guarantee. Compare the instructions with the wallet software and the network you actually use. If a website or signature request cannot be verified, stop and investigate independently.

02

Check backup status

Check backup status is a checkpoint, not an automatic guarantee. Compare the instructions with the wallet software and the network you actually use. If a website or signature request cannot be verified, stop and investigate independently.

03

Choose safe recovery

Choose safe recovery is a checkpoint, not an automatic guarantee. Compare the instructions with the wallet software and the network you actually use. If a website or signature request cannot be verified, stop and investigate independently.

04

Reject unknown helpers

Reject unknown helpers is a checkpoint, not an automatic guarantee. Compare the instructions with the wallet software and the network you actually use. If a website or signature request cannot be verified, stop and investigate independently.

IMPORTANT CONTEXT

Security depends on multiple good decisions

A wallet unlock password is not the same as a private key. Review your backup status before attempting recovery, avoid untrusted recovery tools and never share your phrase with supposed support agents.

Educational material cannot guarantee how a particular wallet or blockchain behaves. Independently check the software and network, and distrust any site promising absolute safety or asking for secret keys.

🔐

You decide whether to sign

Before submitting a transfer, inspect the recipient, amount, network and requested permissions. Blockchain transactions may not be reversible.

NEXT CHAPTERS

Related topics worth exploring

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Build your security habits from day one

Verify the source before installation. Back up your recovery phrase offline, and never share it.

⬇ Download NowOnly use a release source and version you have independently verified.